Shipping policy
Shipping Policy
At Zantro Store, we are committed to delivering your orders quickly and securely across Pakistan.
Order Processing
Orders are processed within 1 to 2 business days after confirmation. Orders placed on weekends or public holidays are processed on the next business day.
Delivery Time
Estimated delivery time is 3 to 8 business days, depending on your location.
Shipping Charges
Shipping charges are displayed at checkout. We may also offer 200Pkr on selected products or promotional campaigns.
Order Tracking
Once your order is shipped, you will receive a tracking number via SMS or email (if available) so you can track your parcel.
Delivery Areas
We currently deliver to all major cities and regions of Pakistan.
Delayed Deliveries
Delivery may take longer during public holidays, bad weather, or due to courier delays. We appreciate your patience in such cases.
Incorrect Address
Please make sure your shipping address and contact number are correct. Zantro Store is not responsible for delays caused by incorrect shipping information.
Damaged or Missing Items
If your order arrives damaged or an item is missing, please contact us within 48 hours of delivery with your order number and clear photos of the package.
Contact Us
If you have any questions about shipping, please contact our support team through the Contact Us page or our official social media channels.
Thank you for shopping with Zantro Store. We appreciate your trust and look forward to serving you.